Quality Supervisor

Requirements:

• A two year degree or at least three years of related experience.
• Priorities plan and associated metrics for Quality Assurance inspection/audit assignments.
• Quality Auditor roster and assignment schedule, including overtime (as necessary).
• Quality Auditor development and training plan.
• Documented compliance to Health and Safety requirements for Quality Auditors.
• Documented responses, timely and appropriate, to customer concerns, i.e. Acknowledgement and Quality Alert forms.
• Internal displays for customer returns to highlight defect concerns.
• Files, current and retrievable, archiving completed inspection/audit forms and records.
• Quality Hold Area maintained and organized..
• Open and available to work 2nd or 3rd Shift.