Quality Liaison

Teijin Automotive Technologies is an innovative and full-service Tier One supplier with a global presence and emphasis in development for lightweight technologies.  Teijin Automotive offers employees the opportunity to join a leading edge company within the composite material industry and enjoy the benefits offered by a growing company in North America and internationally.

We are seeking a Quality Liaison for our Seguin, TX Plant.  This role will work on-site at a customer plant in San Antonio.

Essential Job Functions:

• Act as the key contact between Teijin and Customer assembly plants’ personnel (Customer SQEs, Managers, and Supervisors/Team Members etc.)  To ensure Customer focus and Customer satisfaction is maintained to the highest level possible.   
• Communicate Customer concerns immediately to Senior Management and the appropriate Department Manager(s).
• Collect and manage the distribution of non-conformance data relative to Customer concerns, PPM’s (parts per million) and PRR’s (problem reporting & resolution).
• Review and negotiate quality concerns, PRR’s and PPM’s with the appropriate Customer(s) to ensure that the impact to Teijin’s record is minimized, the data is accurate and that Teijin is treated fairly relative to the issuance of such recordable events.
• Develop and sustain an effective system of tracking Return Material Authorizations (RMA), Defective Material Tickets (DMT), any returns and debit memos.
• Publish Customer performance charts / data and reports to Management as needed basis for management reviews.
• Through the utilization of the Corrective Action Procedure: Support the implementation of effective containment measures, the development of effective root cause analysis and corrective action plans in conjunction with Department Managers and their designates to ensure Customer satisfaction.
• Ensure Corrective action reports are developed and submitted to the Customer in a timely manner and confirm the Customers’ acceptance of the report.
• Conduct random audits of finished goods and report the results to Senior Management.
• Analysis of quality problems to identify systematic issues.
• Participate in launch trials and activities at TMMTX and provide information regarding trial conditions, status and results.
• Manage 3rd party resources, creating/approving work instruction and headcount. Ensure efficiency of the sort process.
• Perform all other duties and tasks as assigned.